Shipping policy

Every Outta Pocket Wear item is printed to order, just for you. Here's everything you need to know about how your order gets from us to your door.

1. Processing Time

Orders go into production within 24 hours of being placed. Production usually takes 2–5 business days (not including weekends or holidays) before your order ships.

Need to change something? Contact us within 24 hours of ordering, before your order enters production. See our Refund Policy for details.

2. Shipping Rates

We ship worldwide 🌍. Shipping is a flat rate per order (in USD):

United States: $4.95
Canada: $8.59
United Kingdom: $4.79
Europe: $4.99
Australia & New Zealand: $7.99
All other countries: calculated at checkout

Free shipping on orders over $99 USD to the United States, Canada and the United Kingdom. It's applied automatically at checkout.

Prices are shown in USD and converted to your local currency at checkout. Your exact shipping cost is always shown before you pay.

3. Delivery Times

You'll see an estimated delivery date at checkout. Delivery times depend on the carrier and your location, and are estimates, not guarantees. Delays can happen during holidays, bad weather or busy periods.

4. Order Tracking

Once your order ships, you'll receive an email with your tracking number. If you don't see it, check your spam or promotions folder.

5. Customs, Duties & Taxes

International orders may be charged import duties, customs fees or taxes by the destination country. These charges are set by your country, aren't included in our prices, and are the customer's responsibility. Orders refused because of unpaid duties or fees are not eligible for a refund.

6. Incorrect Addresses

Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer. If a package is returned to us because of an address error, we can reship it once the new shipping cost has been paid.

7. Lost or Stolen Packages

If your tracking hasn't updated in 10 business days, or it says delivered but you can't find your package, please check with neighbours and your local post office first. Then contact us within 30 days of your estimated delivery date with your order number, and we'll work with the carrier to help resolve it.

8. Damaged or Incorrect Items

If your order arrives damaged or you received the wrong item, contact us within 7 days of delivery with your order number and a photo. We'll send a free replacement or a full refund. See our Refund Policy for details.