FAQ
Got questions? We've got answers. Still stuck? Email us at outtapocketwear1@gmail.com and we'll get back to you within 1–2 business days.
🚚 Shipping
Where do you ship?
Worldwide 🌍. If your country shows up at checkout, we ship there.
How much is shipping?
Flat rates per order (USD):
- 🇺🇸 United States: $4.95
- 🇨🇦 Canada: $8.59
- 🇬🇧 United Kingdom: $4.79
- 🇪🇺 Europe: $4.99
- 🇦🇺 Australia & New Zealand: $7.99
- Everywhere else: calculated at checkout
Free shipping on orders over $99 USD to the US, Canada and the UK. It's applied automatically at checkout.
Full details are in our Shipping Policy.
How long will my order take?
Every shirt is printed just for you once you order, so it takes a few days to make before it ships. Production usually takes 2–5 business days, then shipping time depends on where you are. You'll see an estimated delivery date at checkout.
How do I track my order?
As soon as your order ships, you'll get an email with your tracking number. Check your spam folder if you don't see it.
Will I have to pay customs or import fees?
For some international orders, your country may charge customs duties or taxes when the package arrives. Those fees are set by your country and are the customer's responsibility.
What if my package is lost or stolen?
If tracking hasn't moved in 10 business days, or it says delivered but you can't find it, check with neighbours and your local post office first. Then email us within 30 days of your estimated delivery date with your order number and we'll work with the carrier to help sort it out. See our Shipping Policy.
👕 Sizing & Quality
How do the shirts fit?
Our tees are a unisex, relaxed fit. Every product page has a size guide in both inches and centimeters. Measure a shirt you already love and compare. If you're between sizes, size up for a looser fit.
What are the shirts made of?
100% cotton, 5.0–5.3 oz/yd² (170–180 g/m²). Soft, sturdy and made to be worn to the places you really shouldn't wear it. Heads up: because of the fabric, the White color can look slightly off-white.
How do I wash it so the print lasts?
Turn it inside out, wash cold, and tumble dry low or hang dry. Don't iron directly on the print, and skip the bleach.
↩️ Returns & Changes
Can I change or cancel my order?
Yes, if you contact us within 24 hours of ordering, before it goes into production. After that, orders are final because each shirt is printed specifically for you.
What if my order arrives damaged or wrong?
We'll make it right. Email us within 7 days of delivery with your order number and a clear photo of the problem (wrong size, color or design, or a damaged/defective item). We'll send a free replacement or give you a full refund. No need to send it back unless we ask.
Can I return it if it doesn't fit or I changed my mind?
Since everything is made to order, we can't accept returns for ordering the wrong size or changing your mind. Please check the size guide before ordering! Full details are in our Refund Policy.
💸 Deals & Payment
Do you have any deals right now?
Check the scrolling banner at the top of the site for current deals. They're applied automatically at checkout, so no code is needed.
What payment methods do you accept?
All major credit and debit cards, Shop Pay, Apple Pay, Google Pay, PayPal and the other options you'll see at checkout. All payments are secure and encrypted.
😈 The Important Stuff
Are these shirts offensive?
That's kind of the point. We make shirts for people with a sense of humor and zero filter. If you're easily offended, this might not be the store for you.
Will I get uninvited from family dinner?
Possibly. Wear responsibly. Or don't. 😈
Still have a question? Contact us or email outtapocketwear1@gmail.com.